Orders are normally processed and shipped within 2-3 business days after the order has been placed and payment received.
Just after shipping you'll receive an automatic email with updated shipping status of your order.
All orders are shipped via the USPS carrier to USA and via primary postal carriers to all other countries (Canada Post, Royal Mail, Australian Post etc).
During the checkout process we offer two shipping options:
- Economy flat shipping (with NO tracking option)
- Registered mail shipping (with tracking option).
If Economy flat shipping option is chosen you'll be no able to track your package! To have this option you need to choose Registered mail shipping option. In this case tracking number will be provided in an automatic email with updated shipping status of your order just after shipping.
If Registered mail shipping option is chosen you can track your item location in any time using TRACK YOUR ITEM service on Jalapenos Decals website. Or you can use your primary country carrier website instead.
Estimated time of arrival (ETA) depends on your stated shipping address and usually delivery takes up to:
- 10-15 business days for Europe (Zone 1)
- 15-20 business days for USA (Zone 2)
- 25-35 business days for Canada, Australia, New Zealand (Zone 3)
A business day is considered every official working day of the week. Another common term is working day. Typically, these are the days between and including Monday to Friday and do not include public holidays and weekends
If after the end of ETA you have not received your order - please conatct us directly via email and we will be glad to help you.
If the item is returned to us as undeliverable we will notify you by email in effort to get the address corrected and resend.
If the item is returned to us as uncalimed or refused buyer is responsible for all additional shipping costs for the second shipping.
Returns are accepted. Buyer pays for return shipping.