Terms & Conditions
Please read these Terms and Conditions carefully before using the https://www.jalapenosdecals.com website.
If you do not agree with any of the terms of this agreement, do not access or otherwise use this site or any information contained on this site.
When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the service. You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to take responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
Jalapenosdecals.com web-site and its original content, features and functionality are and will remain the exclusive property of Jalapenos Decals. The service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Jalapenos Decals.
Products may be purchased using both PayPal and credit card payment options. All transaction are protected by PayPal in case of the PayPal payments and by the bank issued the credit card in case of direct credit card payments.
Orders are normally processed and shipped within 3-5 business days after the order has been placed and payment received. All products are made to order. Some additional time may be needed to produce any kind of the customised items.
All orders are shipped via USPS/DHL/TNT/FedEx carriers to US and via primary local postal carriers (Canada Post, Royal Mail, Australian Post etc)/DHL/TNT/FedEx to all other countries.
During the checkout process we offer several shipping options:
- Registered shipping (with tracking option).
- DHL Express shipping (expedited shipping option, 3-6 business days).
- TNT Express shipping (expedited shipping option, 3-6 business days).
- FedEx Express shipping (expedited shipping option, 3-6 business days)
The only one available shipping option to Canada, Australia, New Zealand and Japan is DHL/FedEx Express. It is required and can't be changed/downgrade to Registered. Additional DHL/FedEx Express shipping fees will be charged during checkout.
You'll receive automatic email with tracking number/carrier just after the dispatch of the package. Please, check in spam if you haven't receive it into your inbox.
You can track your item location any time using TRACK YOUR ITEM service on Jalapenos Decals website. Or you can use your original country carrier website instead.
If DHL/TNT/FedEx Express shipping is chosen you will receive shipping upgrade for faster shipping option. In this case your package will be delivered approx in 3-6 working days after shipping date. It is the fastest available shipping methods.
Estimated time of arrival (ETA) depends on the provided shipping address and choosen shipping method. Approximate delivery terms for different locations are:
- 3-6 business days (DHL/TNT Express, All Zones)
- 3-6 business days (FedEx, All Zones)
- 10-15 business days to Europe (Registered, Zone 1)
- 15-20 business days to USA (Registered shipping, Zone 2)
- 25-35 business days to South America, Asia (Registered shipping, Zone 3)
A business day is considered every official working day of the week. Another common term is working day. Typically, these are the days between and including Monday to Friday and do not include public holidays and weekends
If after the end of ETA you have not received your order - please conatct us directly via email and we will be glad to help you.
If the item is returned to us as undeliverable we will notify you by email in effort to get the address corrected and resend.
If the item is returned to us as uncalimed or refused buyer is responsible for all additional shipping costs for the second shipping.
Returns are accepted. Buyer pays for return shipping.
Accuracy of Information:
In order to complete your order, we rely on the information you provide us with. By placing an order you represent, warrant and covenant that the information provided to us is complete, true, accurate and up-to-date. You are responsible for any costs which you or we incur as a result of incomplete, untrue, inaccurate or out-of-date information you provide us with.